Bill Presentment
Your customers will have access to PDF copies of their statements. We keep 24 months
of statement history, allowing your customers to look up old invoices whenever they
want. After a customer registers on the site, they will be sent an email every time
they receive a new statement.
Electronic Payments
Our payment system is flexible and customizable to fit your needs. With our preferred
processor, your customers will be able to pay by credit card or e-check, and they
will be able to securely store their payment information for ease in future visits.
Autopay
We take the hassle out of automated recurring payments. Our autopay system can work
with both credit cards and e-checks, and all information is securely stored. We
run autopay on the day of your choosing each month, and we charge the customer their
current balance. We email the customer if their card is declined, and we provide
you a detailed report of these accounts after each autopay.
CSR Tools
We provide a wide variety of tools that allow you to easily help your customers.
With our virtual terminal, you will be able to take payments over the phone or from
walk-in customers, and you will even be able to sign customers up for autopay. Additional
tools allow you to help customers register, reset passwords, void or refund payments,
and email receipts.
Paperless Billing
Each paperless customer can save you up to 80% on each bill. It’s easy for customers
to enroll in paperless billing, and the site is designed to encourage them to do
so. Paperless customers are automatically processed and removed from every mailing.
Besides saving you money, paperless billing provides convenience for the customer
and benefits the environment.
Online-Billpay Mobile
Our mobile version of the website allows customers to make payments and view their
bills while on the go. Online-Billpay Mobile was designed specifically for smaller
screens and touch controls, and provides customers with the same features as the
normal site.